Patient Access Specialist

Nicklaus Children's Health System; Miami (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Nicklaus Children's Health System is seeking a Clerical/Administrative professional to greet patients and families, collect information, and register patients for services in the ED & Fracture Clinic registration area.

The role involves verifying insurance, obtaining authorizations, coordinating with LifeFlight and admitting teams, and ensuring accurate data entry and communication across departments. Bilingual abilities are highly valued in this Miami-based setting.

Qualifications

• One year of customer service experience.
• Fluent in Spanish strongly preferred.
• Able to communicate effectively in English both verbally and in writing.

Responsibilities

• Greet patients and families in person or on the telephone and schedule, admit, or register the patient.
• Obtain demographic, insurance, medical information and identification as required for registration.
• Obtain authorization and collect payments when required.
• Verify insurance information and assist with patient flow and transfers as needed.
• Document activities accurately in the computer system and communicate with other departments as necessary.

Skills

Spanish

Communication

Data entry

Computer skills

Education

High School diploma or equivalent

Tools

Word

Excel

Outlook

Job description

Nicklaus Children's Health System is seeking a Clerical/Administrative professional to greet patients and families, collect information, and register patients for services in the ED & Fracture Clinic registration area.

The role involves verifying insurance, obtaining authorizations, coordinating with LifeFlight and admitting teams, and ensuring accurate data entry and communication across departments. Bilingual abilities are highly valued in this Miami-based setting.