Patient Access & Registration Specialist

Tenet Healthcare; Sunnyvale (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Modern office setting

On-site cafe

Collaborative teams

Engagement opportunities

Competitive pay

Benefits by assignment

Job summary

Baylor Scott & White Medical Center - Sunnyvale is seeking a Patient Access Rep to support departmental efficiencies, including scheduling, registration, and patient pre-admission/admission. The role requires accurate demographic data collection and compliant patient liability collection before, during, and after service.

The position emphasizes greeting patients, securing required hospital and patient forms, and facilitating smooth discharge processes while adhering to policies and procedures.

Qualifications

• High School Diploma or GED required.
• 0–1 year in a Customer Service role preferred.
• Some college coursework is preferred.

Responsibilities

• Greet customers and register patients, explain forms, and scan Protected Health Information.
• Educate patients about financial liabilities and perform cash reconciliation and secured payments.
• Verify insurance and obtain authorizations, and assist with scheduling post-discharge care.

Skills

Customer service

Education

High School Diploma or GED

Job description

Baylor Scott & White Medical Center - Sunnyvale is seeking a Patient Access Rep to support departmental efficiencies, including scheduling, registration, and patient pre-admission/admission. The role requires accurate demographic data collection and compliant patient liability collection before, during, and after service.

The position emphasizes greeting patients, securing required hospital and patient forms, and facilitating smooth discharge processes while adhering to policies and procedures.