Patient Access & Registration Specialist

Baylor Scott & White Health; Fort Worth (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Immediate health and welfare benefits

401(k) savings plan with dollar-for-dl

Tuition Reimbursement

PTO accrual beginning Day 1

Job summary

Baylor Scott & White Health is seeking an Access Services Representative 1 to help register patients, verify insurance, and collect patient financial responsibilities. This role supports multiple locations and works with various departments to ensure smooth patient flow.

Ideal candidates have a HS Diploma or GED and strong communication skills, with a focus on accuracy, empathy, and customer service in a fast-paced healthcare environment.

Qualifications

• HS Diploma or GED required.
• Less than 1 year of experience.
• Proficient in data entry and accurate record-keeping.
• Excellent communication and professional telephone etiquette.

Responsibilities

• Interviews patients to collect demographic and financial data for registration and billing.
• Registers patients at multiple locations and supports patient flow across departments.
• Verifies insurance eligibility and determines patient liability per policies.
• Escalates service issues to management when necessary.

Skills

Customer service

Communication skills

Phone etiquette

Data entry

Education

HS Diploma/GED

Job description

Baylor Scott & White Health is seeking an Access Services Representative 1 to help register patients, verify insurance, and collect patient financial responsibilities. This role supports multiple locations and works with various departments to ensure smooth patient flow.

Ideal candidates have a HS Diploma or GED and strong communication skills, with a focus on accuracy, empathy, and customer service in a fast-paced healthcare environment.