Patient Access & Registration Specialist

KidMed Urgent Care; Stafford (VA); On-site; USD 22,000 - 30,000; Full time

Job summary

KidMed Urgent Care is seeking a Patient Registration Representative to accurately register patients in a fast-paced environment, serving as the first point of contact between patients and medical staff.

You will confirm insurance eligibility, collect co-pays, and support billing processes while maintaining a friendly, professional demeanor. Experience with health insurance and EMR systems is preferred.

Qualifications

• High School Diploma or GED required.
• 1 year registration experience preferred.
• Experience with health insurance is preferred.
• Solid understanding of HIPAA and PHI requirements.
• Excellent verbal and written communication skills.

Responsibilities

• Enter patient demographic and insurance information accurately.
• Serve as primary contact between patients and medical staff.
• Greet patients on arrival with a friendly, helpful demeanor.
• Confirm insurance eligibility and collect co-pays and balances.
• Reconcile payments at shift end and address past-due accounts.
• Answer incoming calls and route to appropriate parties.
• Interpret billing statements and participate in trainings.

Skills

Computer literacy

EMR systems

Strong communication

Customer service

HIPAA knowledge

Education

High School Diploma or GED

Tools

EMR systems

Job description

KidMed Urgent Care is seeking a Patient Registration Representative to accurately register patients in a fast-paced environment, serving as the first point of contact between patients and medical staff.

You will confirm insurance eligibility, collect co-pays, and support billing processes while maintaining a friendly, professional demeanor. Experience with health insurance and EMR systems is preferred.