Patient Access & Registration Specialist

Mayo Clinic; Rochester (MN); On-site; USD 34,000 - 47,000; Full time

Benefits offered by this job

Medical plans

Dental coverage

Vision plan

Pre-Tax Savings: HSA/FSAs

Retirement plan

Job summary

Mayo Clinic is seeking a Registration Representative to handle accurate check-in/admissions/registration in hospital or ED settings, supporting patients in person, by phone, or virtually. You will verify demographics, collect insurance data, and assist with self-registration while ensuring patient safety and appropriate consents.

Strong communication, computer and scheduling skills are required; prior desk/secretarial experience and familiarity with Epic RC/EMR are preferred, with a friendly,

Qualifications

• High School Diploma or GED and 2+ years of relevant experience.
• Ability to read and communicate effectively.
• Basic computer/keyboard skills with intermediate math competency.
• Strong written and verbal communication; professional phone etiquette.
• Experience with scheduling systems; Epic RC/EMR preferred.

Responsibilities

• Register patients accurately for in-person, phone, or virtual check-in.
• Verify demographic information and collect insurance data.
• Obtain signatures and provide required forms or letters.
• Assist patients with self-registration and collect co-payments as needed.
• Ensure patient safety using positive patient identification protocols.

Skills

Reading skills

Verbal communication

Written communication

Basic computer skills

Phone etiquette

Scheduling experience

Education

High School Diploma or GED

Tools

Epic RC/EMR

Scheduling systems

Job description

Mayo Clinic is seeking a Registration Representative to handle accurate check-in/admissions/registration in hospital or ED settings, supporting patients in person, by phone, or virtually. You will verify demographics, collect insurance data, and assist with self-registration while ensuring patient safety and appropriate consents.

Strong communication, computer and scheduling skills are required; prior desk/secretarial experience and familiarity with Epic RC/EMR are preferred, with a friendly,