Patient Access & Registration Specialist

Hugh Chatham Health; Elgin (IL); On-site; USD 29,000 - 43,000; Full time

Job summary

Advocate Health is seeking a Full-time Registration Specialist in Sherman, IL to create the initial electronic health record and verify patient demographics, guarantor, and insurance information. You will greet patients, collect co-pays, answer questions, and coordinate with Financial Advocates to resolve billing issues while ensuring HIPAA compliance.

Proficiency with EPIC, Microsoft Office and insurance verification tools is expected in a fast-paced setting that values accuracy and customer

Qualifications

• Experience with patient registration and insurance verification.
• Knowledge of HIPAA and patient confidentiality requirements.
• Excellent communication and customer service skills.

Responsibilities

• Creates the initial electronic health record for patients to support care and billing.
• Checks in and registers patients; collects demographic and insurance information; collects payments.
• Maintains HIPAA-compliant handling of patient data and communicates with Financial Advocates as needed.
• Greets patients and assists with appointments, directions, and transport needs.
• Monitors EHR work queues and follows department processes.

Skills

Customer service

Insurance verification

HIPAA compliance

EPIC experience

Microsoft Office

Education

High School Diploma

Tools

EPIC

MS Office

Insurance tools

Job description

Advocate Health is seeking a Full-time Registration Specialist in Sherman, IL to create the initial electronic health record and verify patient demographics, guarantor, and insurance information. You will greet patients, collect co-pays, answer questions, and coordinate with Financial Advocates to resolve billing issues while ensuring HIPAA compliance.

Proficiency with EPIC, Microsoft Office and insurance verification tools is expected in a fast-paced setting that values accuracy and customer