Patient Access & Registration Specialist

Socket.dev; Snowbird (UT); On-site; USD 32,000 - 42,000; Full time

Job summary

University of Utah Health is seeking a front-desk patient services associate to greet patients, perform check-in, complete registrations in Epic, verify insurance, and collect payments. The role includes scheduling appointments, coordinating with doctors, radiology and labs, and managing phone communications to support smooth clinic operations.

The ideal candidate will have strong communication, multitasking, and cash-handling skills, with at least 1 year in healthcare or customer service.

Qualifications

• High school diploma or equivalent required.
• Minimum of 1 year of healthcare or customer service experience.
• Familiarity with Epic scheduling and patient registration processes.

Responsibilities

• Greet and assist patients and visitors at check-in.
• Register patients, verify insurance, and collect required payments.
• Schedule basic and follow-up appointments and coordinate with care teams.
• Answer phones, return voicemails, and manage patient communications.
• Reconcile cash drawers and ensure accurate financial reporting.

Skills

Patient services

Clinic scheduling

Epic scheduling

Communication

Multitasking

Cash handling

Education

High school diploma or equivalent

Tools

Epic software

MyChart

Job description

University of Utah Health is seeking a front-desk patient services associate to greet patients, perform check-in, complete registrations in Epic, verify insurance, and collect payments. The role includes scheduling appointments, coordinating with doctors, radiology and labs, and managing phone communications to support smooth clinic operations.

The ideal candidate will have strong communication, multitasking, and cash-handling skills, with at least 1 year in healthcare or customer service.