Patient Access & Check-In Specialist

Utah; Park City (UT); Hybrid; USD 36,000 - 48,000; Full time

Job summary

University of Utah Health Hospitals and Clinics in Park City, UT, seeks a friendly front desk patient registrar to greet patients, complete registrations, and collect payments.

You will use Epic for registration and insurance verification, MyChart and kiosks, and coordinate with care teams to keep schedules accurate and patients informed.

This full-time role requires strong communication, organizational skills, and at least one year of healthcare or customer service experience.

Qualifications

• High school diploma or equivalent is required.
• Minimum of 1 year of experience in healthcare or customer service.

Responsibilities

• Greet and register patients in Epic, verify insurance, collect signatures and payments.
• Coordinate schedules with providers, radiology, and labs to ensure smooth visits.
• Answer phones, manage voicemails, and patient communications.
• Reconcile cash drawers and ensure accurate financial reporting.
• Assist patients with MyChart and self-registration at kiosks.
• Provide wayfinding and assist with release forms as required.
• Refine scheduling to optimize appointment accuracy and efficiency.

Skills

Excellent communication

Multitasking

Organizational skills

Time management

Customer service

Education

High school diploma or equivalent

Tools

Epic

MyChart

Kiosks

Job description

University of Utah Health Hospitals and Clinics in Park City, UT, seeks a friendly front desk patient registrar to greet patients, complete registrations, and collect payments.

You will use Epic for registration and insurance verification, MyChart and kiosks, and coordinate with care teams to keep schedules accurate and patients informed.

This full-time role requires strong communication, organizational skills, and at least one year of healthcare or customer service experience.