Patient Access & Registration Specialist

Advocate Health Care; West Allis (WI); On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

Benefits package

Competitive compensation

Retirement plan with employer match

Job summary

Advocate Health Care in West Allis is seeking a full-time patient access representative for the Orthopedics department. You will register patients, verify insurance details, collect co-pays, and prepare patient records for the care team.

The role requires strong customer service, organizational skills, and the ability to work in a fast-paced environment while maintaining HIPAA compliance and professional demeanor.

Qualifications

• High School Diploma or GED required.
• Demonstrated ability to handle high-volume workloads in a fast-paced environment.
• Maintain HIPAA confidentiality and patient information as required by policy.

Responsibilities

• Create the initial electronic health record foundation used by the care team.
• Verify demographics, guarantor, and insurance information and collect co-pays.
• Assist patients with portal/app information and scheduling.

Skills

Customer service

Communication

Organizational skills

Detail oriented

Teamwork

Education

High School Diploma or GED

Tools

Microsoft Office

Email

Internet browser

Job description

Advocate Health Care in West Allis is seeking a full-time patient access representative for the Orthopedics department. You will register patients, verify insurance details, collect co-pays, and prepare patient records for the care team.

The role requires strong customer service, organizational skills, and the ability to work in a fast-paced environment while maintaining HIPAA compliance and professional demeanor.