Patient Access & Registration Specialist

Advocate Health; Rome (GA); On-site; USD 42,000 - 56,000; Full time

Job summary

Advocate Health in Georgia is seeking a detail‑oriented Patient Access Specialist responsible for creating the initial electronic health record, registering patients, verifying demographics and insurance, and collecting co-pays. The role emphasizes HIPAA compliance and customer service in a fast-paced environment.

You will coordinate with physicians and staff, manage payment processing, and utilize EPIC and other office tools.

Qualifications

• High school diploma or equivalent required.
• Experience with insurance verification and EPIC EMR preferred.
• Excellent communication, organizational, and customer service skills.

Responsibilities

• Creates initial electronic health record and ensures patient identification.
• Registers patients, verifies demographics and insurance, collects co-pays.
• Maintains confidentiality in line with HIPAA requirements.
• Explains insurance coverage and refers to Financial Advocates as needed.
• Uses EPIC EMR, MS Office, and billing tools to support patient care and billing.
• Interacts with physicians and staff to resolve patient care issues.

Skills

EHR systems

HIPAA compliance

Customer service

Insurance verification

Cash handling

Communication

Attention to detail

Education

High School Diploma

Tools

EPIC EMR

Microsoft Office

Insurance tools

Payment systems

Job description

Advocate Health in Georgia is seeking a detail‑oriented Patient Access Specialist responsible for creating the initial electronic health record, registering patients, verifying demographics and insurance, and collecting co-pays. The role emphasizes HIPAA compliance and customer service in a fast-paced environment.

You will coordinate with physicians and staff, manage payment processing, and utilize EPIC and other office tools.