Patient Access & Registration Specialist

Atrium Health Navicent; Byron (GA); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Health and welfare benefits

Paid Time Off

Educational Assistance Program

Job summary

Advocate Health is seeking a Patient Service Representative to support the revenue cycle at a Peach GA location. You will register patients, verify demographics and insurance, collect co-pays, and guide patients through financial discussions.

The role requires a high school diploma, strong customer service, and the ability to work in a fast-paced environment while maintaining HIPAA compliance.

Qualifications

• High school diploma required.
• No specific experience required.
• HIPAA compliance knowledge a must.

Responsibilities

• Create the initial electronic health record and ensure patient safety.
• Check in patients, verify demographics and insurance, collect co-pays.
• Explain insurance implications and refer to Financial Advocates as needed.
• Follow HIPAA and regulatory requirements in all transactions.
• Schedule appointments and provide patient guidance for next steps.
• Provide welcoming, professional service to patients and visitors.

Skills

Customer service

Communication

Attention to detail

Multitasking

Time management

Problem solving

Education

High School Graduate

Tools

EPIC Electronic Medical Record

Insurance verification tools

Patient liability estimation tools

Microsoft Office

Email / Internet / Phone technology

Job description

Advocate Health is seeking a Patient Service Representative to support the revenue cycle at a Peach GA location. You will register patients, verify demographics and insurance, collect co-pays, and guide patients through financial discussions.

The role requires a high school diploma, strong customer service, and the ability to work in a fast-paced environment while maintaining HIPAA compliance.