Patient Access & Registration Specialist

ProMedica; Toledo (OH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Flexible benefits package

Employee well-being and family/finan c

Job summary

ProMedica seeks a Patient Registration Specialist to greet patients as they pre-register or arrive for services in clinics, labs, or ED. The role includes validating insurance, posting payments, securing registration data, and answering questions from patients and staff.

HIPAA compliance and patient confidentiality are essential, and you will support daily workflows while helping train new staff as needed. This is a front-line, essential service position in a busy healthcare network.

Qualifications

• Experience in healthcare or medical office is preferred.
• Familiarity with health insurance terminology is a plus.

Responsibilities

• Pre-register patients and assist them on arrival.
• Validate insurance and collect payments where applicable.
• Answer patient and staff questions and uphold HIPAA privacy.
• Assist in training new staff and ensure accurate registration information.

Skills

Medical terminology

Customer service

Education

High school diploma or equivalent

Job description

ProMedica seeks a Patient Registration Specialist to greet patients as they pre-register or arrive for services in clinics, labs, or ED. The role includes validating insurance, posting payments, securing registration data, and answering questions from patients and staff.

HIPAA compliance and patient confidentiality are essential, and you will support daily workflows while helping train new staff as needed. This is a front-line, essential service position in a busy healthcare network.