Patient Access & Registration Specialist

Astera Cancer Care; Providence (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

The Surgical Clinic (TSC) in Middle Tennessee seeks a Registration Coordinator to support front desk operations, including patient check-in/out, insurance verification, and payment collection. You will enter data into EMR/PM systems and schedule internal appointments.

Responsibilities include answering calls, greeting patients, ensuring accurate demographics, and maintaining HIPAA confidentiality while traveling to other clinics as needed.

Qualifications

• Front desk operations, including patient registration, scheduling, and payments.
• Excellent customer service and communication to assist patients, providers, and staff.
• Proficiency with EMR/PM systems and basic MS Office.
• Attention to detail and ability to handle multiple priorities in a fast-paced environment.

Responsibilities

• Answers the telephones and greets patients in a courteous, efficient manner.
• Routes calls/messages to appropriate discipline/department and follows policy.
• Conducts patient check-in and updates demographics/insurance information in EMR/PM systems.
• Collects co-pays and payments and schedules internal appointments.
• Maintains confidentiality and HIPAA compliance in handling patient information.
• Willingness to travel to other clinics as needed.

Skills

Front desk operations

Insurance verification

Customer service

EMR/EHR proficiency

Education

High school diploma or GED

Tools

EMR/PM systems

MS Office

Job description

The Surgical Clinic (TSC) in Middle Tennessee seeks a Registration Coordinator to support front desk operations, including patient check-in/out, insurance verification, and payment collection. You will enter data into EMR/PM systems and schedule internal appointments.

Responsibilities include answering calls, greeting patients, ensuring accurate demographics, and maintaining HIPAA confidentiality while traveling to other clinics as needed.