Patient Access & Registration Specialist

Capital Health (US); Princeton (CA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

FSA

Retirement Savings Plan

Life Insurance

Disability Benefits

Paid Time-Off

Job summary

Capital Health in Princeton, CA is seeking a friendly receptionist to support patient intake and frontline service. You will answer phones, schedule appointments, verify demographics and insurance, and assist patients with a welcoming experience.

The role requires HIPAA familiarity, strong communication, and basic computer skills; prior medical office experience is preferred. This full-time position offers a comprehensive benefits package and a stable schedule.

Qualifications

• High School diploma or equivalent required.
• One year experience as receptionist or clerk in healthcare or customer service preferred.
• Familiarity with medical terminology and HIPAA privacy practices.

Responsibilities

• Answers telephones promptly and courteously, routing calls to the appropriate area.
• Schedules and cancels appointments per office guidelines; arranges outpatient tests and surgeries.
• Prepares for day, reviews eligibility, and maintains patient charts and paperwork at presentation.
• Greets patients and visitors; informs on privacy policies and delays; assists with patient comfort.
• Performs registration to verify demographics and insurance information; complies with HIPAA rules.
• Obtains and enters insurance cards and documents; collects co-pays and balances at check-in/out.
• Schedules follow-up appointments and manages related reminders and worklists.
• Performs other clerical duties and may be assigned to other Capital Health Medical Group practices.

Skills

Customer service

Phone handling

HIPAA compliance

Communication

Medical terminology

Education

High School diploma

Tools

Microsoft Office

Excel

Job description

Capital Health in Princeton, CA is seeking a friendly receptionist to support patient intake and frontline service. You will answer phones, schedule appointments, verify demographics and insurance, and assist patients with a welcoming experience.

The role requires HIPAA familiarity, strong communication, and basic computer skills; prior medical office experience is preferred. This full-time position offers a comprehensive benefits package and a stable schedule.