Patient Access & Registration Specialist

St Michael Medical Center; Port Orchard (WA); On-site; USD 35,000 - 52,000; Full time

Job summary

Virginia Mason Franciscan Health is seeking a Patient Access Specialist to perform registration and admitting duties across designated access points, including the Emergency Department and main registration.

You will verify demographic and insurance information, support scheduling, and help patients understand financial responsibilities while delivering a positive patient experience in a collaborative healthcare environment.

Qualifications

• High School diploma or GED required at hire.
• 1 year of healthcare patient access experience preferred.
• Knowledge of patient registration procedures and health insurance payers.
• Real-time insurance eligibility verifications knowledge.

Responsibilities

• Perform patient registration across access points, ensuring accurate demographics and insurance eligibility.
• Scan, index, and manage patient documentation to support registration and billing workflows.
• Communicate financial responsibility using established tools and collect payments when appropriate.
• Schedule, confirm, and revise patient appointments to support timely access to care.

Education

High School Graduate

High School GED

Tools

Electronic Health Records

Registration systems

Job description

Virginia Mason Franciscan Health is seeking a Patient Access Specialist to perform registration and admitting duties across designated access points, including the Emergency Department and main registration.

You will verify demographic and insurance information, support scheduling, and help patients understand financial responsibilities while delivering a positive patient experience in a collaborative healthcare environment.