Patient Access & Registration Specialist

Temple Health – Temple University Health System; Philadelphia (Philadelphia County); On-site; USD 34,000 - 46,000; Full time

Job summary

Temple Health – Temple University Health System seeks a Front Desk Registration Specialist to complete preregistration, re-registration, and insurance verification according to department procedures. You will perform front desk and scheduling duties, greet patients, and maintain a calm, service-focused environment.

Responsibilities include daily phone communications with patients, caregivers, schedulers, and insurance companies to verify demographics, coverage, and patient liability.

Qualifications

• High School Diploma or Equivalent required.
• 2 years experience in a secretarial or clerical/general office position required.
• 1 year experience in a healthcare setting required.

Responsibilities

• Complete preregistration, re-registration, and re-verification per department procedures.
• Identify, verify, and document insurance coverage for scheduled services using electronic and manual sources.
• Handle front desk functions including scheduling, answering phones, and greeting patients warmly.
• Maintain calm, rational demeanor and multitask in high-pressure, emotional environments.

Skills

Customer service

Multitasking

Telephone communication

Education

High School Diploma or Equivalent

Job description

Temple Health – Temple University Health System seeks a Front Desk Registration Specialist to complete preregistration, re-registration, and insurance verification according to department procedures. You will perform front desk and scheduling duties, greet patients, and maintain a calm, service-focused environment.

Responsibilities include daily phone communications with patients, caregivers, schedulers, and insurance companies to verify demographics, coverage, and patient liability.