Patient Services Specialist: Registration & Scheduling

Temple University Health System; Philadelphia (Philadelphia County); On-site; USD 22,000 - 30,000; Full time

Job summary

Temple Health Chestnut Hill Clinic seeks a Patient Services Representative to handle patient registration, scheduling and clerical duties. You will verify insurance, process preauthorizations, collect copays and scan documents into the EMR system.

The role emphasizes courteous service to patients, families and physicians, with strong accuracy in handling sensitive information and payments in a fast-paced clinical setting.

Qualifications

• High School Diploma or GED required.
• Experience in patient registration or medical scheduling is preferred.
• Strong communication and customer service skills are essential.
• Ability to verify insurance information and process preauthorizations.

Responsibilities

• Register patients and schedule appointments.
• Provide friendly customer service and clerical support.
• Accept, record and verify insurance information and preauthorizations.
• Collect copays and balance payments and scan documents into EMR.

Skills

Patient registration

Scheduling

Customer service

Clerical support

Insurance verification

Preauthorization requests

Copay collection

Account balance payments

EMR scanning

Education

High School Diploma or GED

Tools

EMR system

Job description

Temple Health Chestnut Hill Clinic seeks a Patient Services Representative to handle patient registration, scheduling and clerical duties. You will verify insurance, process preauthorizations, collect copays and scan documents into the EMR system.

The role emphasizes courteous service to patients, families and physicians, with strong accuracy in handling sensitive information and payments in a fast-paced clinical setting.