Patient Access & Registration Specialist

UnitedHealth Group; Novato (CA); Sur place; USD 22 000 - 40 000; Plein temps

Avantages offerts par ce poste

Benefits package

Equity stock purchase

401k contribution

Résumé du poste

UnitedHealth Group is hiring a Patient Registration/Pre-registration associate in Novato, CA. You will collect patient demographics, insurance details, and enter them accurately into the ADT system to support timely reimbursement.

You will verify insurance eligibility, pre-register accounts, confirm patient identity, obtain required signatures, and ensure documentation is scanned. Schedule: Monday, Wednesday, Friday, 8 AM–5 PM; occasional holidays.

Qualifications

• High School Diploma or GED required.
• 1+ year of customer service experience in an office or professional setting.
• Basic proficiency with Microsoft Office products.

Responsabilités

• Pre-registration by accurately collecting and entering patient demographic, insurance, and financial information into the ADT system.
• Verify insurance eligibility and benefits through online tools and outreach as needed.
• Pre-register accounts for accuracy and required documentation to support timely reimbursement.
• Identify patient details to prevent duplicate medical records and correct registration errors.
• Obtain required patient signatures and ensure documentation is scanned into appropriate systems.
• Support Medicare, regulatory, and compliance requirements (MSP, ABN, HIPAA, EMTALA).
• Assess self-pay patients for financial assistance and escalate as appropriate.
• Communicate with patients, providers, and facilities to clarify registration information and resolve issues.
• Escalate complex registration issues to leadership as needed.

Connaissances

Customer service

Microsoft Office

Formation

High School Diploma/GED

Outils

ADT system

Description du poste

UnitedHealth Group is hiring a Patient Registration/Pre-registration associate in Novato, CA. You will collect patient demographics, insurance details, and enter them accurately into the ADT system to support timely reimbursement.

You will verify insurance eligibility, pre-register accounts, confirm patient identity, obtain required signatures, and ensure documentation is scanned. Schedule: Monday, Wednesday, Friday, 8 AM–5 PM; occasional holidays.