Patient Access & Registration Specialist

Berkshire Health Systems; North Adams (MA); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Health and dental insurance

Life and disability insurance

Retirement plan contribution

Paid time off

Job summary

North Adams Regional Hospital in Massachusetts seeks an Admitting/Registration Clerk to interview patients and families, collect and verify demographics and insurance details, and ensure accurate upfront cash collection and insurance reimbursement.

Experience with Meditech, strong communication, and confidentiality are essential; bilingual Spanish is a plus. The role emphasizes teamwork and delivering exceptional customer service within a hospital setting.

Qualifications

• Two years of college (secretarial/health related) or equivalent work experience.
• Medical terminology preferred.
• Proven typing ability (40 wpm) and computer skills.

Responsibilities

• Courteously and promptly interviews patients and/or family members requiring inpatient or outpatient services.
• Accurately enters demographic and insurance information into hospital registration system.
• Performs verification functions to assure positive patient identification and appropriate insurance reimbursement.

Skills

Typing 40 wpm

Meditech experience

Verbal and written communication

Confidentiality

Team collaboration

English clear speech

Spanish language helpful

Education

Two years of college (secretarial/health related) or equivalent

Medical terminology

Tools

Meditech

Job description

North Adams Regional Hospital in Massachusetts seeks an Admitting/Registration Clerk to interview patients and families, collect and verify demographics and insurance details, and ensure accurate upfront cash collection and insurance reimbursement.

Experience with Meditech, strong communication, and confidentiality are essential; bilingual Spanish is a plus. The role emphasizes teamwork and delivering exceptional customer service within a hospital setting.