Patient Access & Registration Specialist

Sentara Health Plans; Hampton (VA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Tuition Assistance - $5,250/year

Emergency Backup Care

Job summary

Sentara Health Plans is hiring a Patient Access Representative located in Hampton, VA. This role involves verifying patient identities, managing the patient registration process, and handling transactions securely. Candidates should have at least 2 years of customer service experience and proficiency in keyboarding. Benefits include medical, dental, vision plans, paid time off, and 401k with employer match. Join a diverse workforce in a community-focused environment that prioritizes health and well-being.

Qualifications

• 2 years of customer service or data entry experience is required.
• Demonstrated proficiency in computer keyboarding skills is required.
• Knowledge of third-party payers and medical terminology is preferred.

Responsibilities

• Responsible for patient registration and verifying patient identity.
• Collect co-payments and explain complex regulatory documents.
• Greet patients and ensure arrival at the right service area.

Skills

Customer Service

Data Entry

Interpersonal Skills

Medical Terminology

ICD-9/CPT Coding

Education

High School Diploma or Equivalent

Associate's or Bachelor's degree

Job description

Sentara Health Plans is hiring a Patient Access Representative located in Hampton, VA. This role involves verifying patient identities, managing the patient registration process, and handling transactions securely. Candidates should have at least 2 years of customer service experience and proficiency in keyboarding. Benefits include medical, dental, vision plans, paid time off, and 401k with employer match. Join a diverse workforce in a community-focused environment that prioritizes health and well-being.