Patient Access & Registration Specialist

Tennessee Oncology; Nashville (TN); On-site; USD 34,000 - 42,000; Full time

Job summary

The Surgical Clinic (TSC) in Middle Tennessee is seeking a Registration Coordinator to support medical office operations. You will check-in and check-out patients, collect co-pays and payments, and gather insurance and demographic information for EMR entry across clinics.

The role requires strong front desk skills, insurance verification, and excellent customer service in a fast-paced environment. Travel to other clinics may be required, with strict confidentiality and HIPAA compliance expected.

Qualifications

• Front desk and medical office experience with patient interactions.
• Experience verifying insurance, collecting co-pays, and scheduling.
• Ability to handle multiple tasks in a fast-paced clinic setting.

Responsibilities

• Answers phones and greets patients in a courteous, efficient manner.
• Handles check-in/check-out, collects co-pays and payments.
• Obtains patient demographics and insurance information for PM/EMR entry.
• Ensures accurate patient tracking and timely scheduling of internal appointments.
• Travels/floats to other clinics as needed and maintains patient confidentiality.

Skills

Front office operations

Insurance verification

Payment collection

Customer service

MS Office

Education

High school diploma or GED

2 years professional office experience

Tools

EMR systems

Practice management systems

MS Office Suite

Job description

The Surgical Clinic (TSC) in Middle Tennessee is seeking a Registration Coordinator to support medical office operations. You will check-in and check-out patients, collect co-pays and payments, and gather insurance and demographic information for EMR entry across clinics.

The role requires strong front desk skills, insurance verification, and excellent customer service in a fast-paced environment. Travel to other clinics may be required, with strict confidentiality and HIPAA compliance expected.