Patient Services & Scheduling Coordinator

OneOncology, LLC; Nashville (TN); Hybrid; USD 36,000 - 48,000; Full time

Job summary

The Surgical Clinic (TSC) in Middle Tennessee is seeking a Patient Services Coordinator to provide total medical office support, including patient registration, scheduling, insurance verification, and payments. You will greet patients, manage check-ins, and coordinate with multiple physicians to ensure smooth clinic flow.

Ideal candidates have a high school diploma, at least two years in a professional office with customer service, strong computer skills, and familiarity with EMR systems.

Qualifications

• High school diploma or GED required.
• At least 2 years of professional office experience with customer service.
• Strong computer skills including MS Office and email.
• EMR experience preferred or within 90 days.

Responsibilities

• Provide excellent customer service to patients and callers.
• Answer multi-line phone system courteously and transfer calls.
• Greet and check in patients and visitors for appointments and meetings.
• Collect co-pays, deductibles, and self-pay balances at time of service.
• Verify patient demographics and insurance; obtain referrals and authorizations.
• Schedule and manage appointments for multiple physicians.
• Maintain patient records and HIPAA compliance.

Skills

Customer service

Communication

Organizational skills

Attention to detail

HIPAA compliance

EMR proficiency

Phone etiquette

Education

High school diploma or GED

2+ years office experience

Tools

MS Office

EMR software

Windows file management

Email

Job description

The Surgical Clinic (TSC) in Middle Tennessee is seeking a Patient Services Coordinator to provide total medical office support, including patient registration, scheduling, insurance verification, and payments. You will greet patients, manage check-ins, and coordinate with multiple physicians to ensure smooth clinic flow.

Ideal candidates have a high school diploma, at least two years in a professional office with customer service, strong computer skills, and familiarity with EMR systems.