Patient Services & Scheduling Specialist

Astera Cancer Care

Nashville (TN)

On-site

USD 25,000 - 33,000

Full time

4 days ago

Be an early applicant

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Job summary

The Surgical Clinic (TSC) is Middle Tennessee’s premier multi-specialty surgical practice, dedicated to patient care and convenient access. The Patient Services Coordinator provides registration, scheduling, and front-office support across clinics, handling insurance information, co-pays, and patient communication with professionalism.

Essential duties include greeting patients, managing the PM/EHR systems, processing payments, and ensuring accurate, timely medical records.

Qualifications

High school diploma or GED required.
5 years’ experience in a professional office with customer service.
Strong verbal and written communication skills.
Proficient with Windows, MS Office, and e-mail.
Electronic Medical Records experience required within 90 days.

Responsibilities

Register and schedule patients; obtain demographics and insurance information.
Answer phones and greet patients in a courteous, efficient manner.
Collect co-pays and payments; manage end-of-day deposits and reporting.
Process and file physician orders and patient documentation; route to appropriate departments.
Prepare and update the EHR for upcoming provider visits; coordinate with pre-certification when needed.
Distribute mail and electronic records as required; maintain confidentiality.