Patient Access & Registration Specialist

OneOncology; Mount Juliet (TN); On-site; USD 35,000 - 52,000; Full time

Job summary

The Surgical Clinic (TSC) in Middle Tennessee is seeking a Registration Coordinator to support front desk operations, check-in/check-out, and patient data capture. You will verify insurance, collect payments, enter information into the EMR, and coordinate appointments across clinics.

Ideal candidate has a high school diploma, 2 years of office experience, strong communication, and HIPAA awareness. This fast-paced role requires attention to detail and excellent customer service, with occasional

Qualifications

• High school graduate or GED.
• 2 years of prior professional office experience.
• Proficiency in Windows, MS Office, and basic email.
• Excellent verbal, listening, and written communication skills.
• Ability to work in a fast-paced environment with strong data entry and organizational skills.
• HIPAA compliance awareness.

Responsibilities

• Answers the telephones and greets patients in a courteous, efficient manner.
• Routes calls/messages to appropriate discipline/department.
• Conducts patient check-in and check-out.
• Obtains patient insurance and demographic information and enters into EMR/PM systems.
• Collects co-pays and payments and schedules internal appointments.

Skills

Front office operations

Patient registration

Insurance verification

Payment collection

Customer service

Communication skills

HIPAA compliance

Education

High school diploma or GED

2 years professional office experience

Tools

EMR

Practice management systems

MS Office

Job description

The Surgical Clinic (TSC) in Middle Tennessee is seeking a Registration Coordinator to support front desk operations, check-in/check-out, and patient data capture. You will verify insurance, collect payments, enter information into the EMR, and coordinate appointments across clinics.

Ideal candidate has a high school diploma, 2 years of office experience, strong communication, and HIPAA awareness. This fast-paced role requires attention to detail and excellent customer service, with occasional