Full-Time Patient Access Specialist

Ochsner Health; Jennings (LA); Hybrid; USD 22,000 - 30,000; Full time

Job summary

Ochsner Health in Jennings, LA is seeking a front desk/registration specialist to greet patients, schedule appointments, complete check-in, and verify patient information while maintaining confidentiality. You will handle insurance verification, collect co-pays, and support multiple departments; strong communication and data-entry skills are essential.

This role requires staying compliant with billing regulations, balancing cash drawer, and providing excellent customer service in a fast-paced

Qualifications

• Must have excellent customer service and communication skills.
• Experience in front desk or patient access roles preferred.
• Knowledge of insurance benefits and billing guidelines.
• Strong data entry and computer skills.

Responsibilities

• Greet patients and guests in person or by phone and schedule/check-in.
• Input demographic and financial information; collect co-pays and self-pay portions.
• Verify insurance via e-verify, phone, or web; explain benefits to patients.
• Balance cash drawer and assist with daily deposit processes.
• Support multiple departments with patient and payer communications.

Skills

Customer Service

Data entry

Verbal & written communication

Payment collection

Insurance verification

Attention to detail

Interpersonal skills

Education

High school diploma or equivalent

Associate’s degree (preferred)

Tools

Windows

Healthcare software

Job description

Ochsner Health in Jennings, LA is seeking a front desk/registration specialist to greet patients, schedule appointments, complete check-in, and verify patient information while maintaining confidentiality. You will handle insurance verification, collect co-pays, and support multiple departments; strong communication and data-entry skills are essential.

This role requires staying compliant with billing regulations, balancing cash drawer, and providing excellent customer service in a fast-paced