Patient Access & Registration Specialist

ochsner; Morton (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Ochsner is seeking a patient access representative to greet patients, schedule appointments, and register admissions. You will verify demographics and insurance, collect payments where needed, and ensure accurate data entry for the medical record. The role requires strong communication and organizational skills in a fast-paced setting.

The position emphasizes courteous service, confidentiality, and teamwork across departments, with focus on accurate reimbursement and patient satisfaction.

Qualifications

• Requires computer skills and data entry ability.
• Strong verbal and written communication skills.
• Ability to work under pressure and maintain accuracy.

Responsibilities

• Provide excellent customer service to patients and guests.
• Create, activate, and complete patient scheduling, registration, or admission.
• Collect co-pays and verify insurance information.
• Input demographic and financial data accurately.
• Balance cash drawer and complete end-of-shift processes.
• Collaborate with other departments to resolve issues.

Skills

Customer service

Verbal communication

Data entry

Attention to detail

Time management

Conflict resolution

Education

High school diploma or equivalent

Associate's degree

Tools

Windows

Billing software

EHR systems

Job description

Ochsner is seeking a patient access representative to greet patients, schedule appointments, and register admissions. You will verify demographics and insurance, collect payments where needed, and ensure accurate data entry for the medical record. The role requires strong communication and organizational skills in a fast-paced setting.

The position emphasizes courteous service, confidentiality, and teamwork across departments, with focus on accurate reimbursement and patient satisfaction.