Patient Access & Registration Specialist

WVU Medicine; Morgantown (WV); On-site; USD 38,000 - 54,000; Full time

Job summary

WVU Medicine’s WVUH system seeks a Patient Access Specialist to greet patients, collect demographic and insurance data, and support registration/billing workflows at Ruby Memorial Hospital in Morgantown, WV.

The role emphasizes accurate data entry, pre-certifications, consent handling, and directing patients to financial counseling services, with 36 hours per week in a fast-paced hospital setting.

Qualifications

• High School diploma or equivalent.
• Associate degree in related medical field such as medical assisting or medical office administration.
• Experience in a medical office setting.

Responsibilities

• Obtains demographic/billing/insurance information and enters into registration/billing systems for service and claim processing.
• May complete managed care responsibilities in regard to obtaining pre-certification and authorizations.
• Prepares WVU Medicine standard consent form, notice of privacy practice and/or other paperwork related to registration and presents to patient/family/guardian for signatures.
• Collects deposits/co-payments/deductibles/patient liability payments when applicable, provides patient receipt and documents payment in the registration/billing systems.
• Directs patients needing financial assistance to speak with a Financial Counselor.
• Schedules, reschedules, or cancels patients in accordance with hospital workflows.

Education

High School diploma or equivalent

Associate degree in a related medical field such as medical assisting or medical office administration

Job description

WVU Medicine’s WVUH system seeks a Patient Access Specialist to greet patients, collect demographic and insurance data, and support registration/billing workflows at Ruby Memorial Hospital in Morgantown, WV.

The role emphasizes accurate data entry, pre-certifications, consent handling, and directing patients to financial counseling services, with 36 hours per week in a fast-paced hospital setting.