Patient Access & Registration Specialist

Aurora Health Care; Milwaukee (WI); On-site; USD 36,000 - 48,000; Full time

Job summary

Aurora Health Care in Milwaukee is seeking a Patient Access role to register patients, create initial electronic health records, and verify demographics and insurance. The position emphasizes accurate data capture, HIPAA compliance, and courteous patient service.

The role supports a fast-paced clinical team, handles co-pays and appointment coordination, and requires strong communication and organizational skills. Training is provided to navigate the EHR system and privacy practices.

Qualifications

• Must have strong customer service and communicate clearly with patients and staff.
• Experience handling confidential information in a healthcare environment is preferred.
• Ability to navigate EHR and payment processing systems with accuracy.

Responsibilities

• Check-in and register patients, verify demographics and insurance.
• Collect co-pays and out-of-pocket payments; explain financial responsibilities.
• Provide test prep, arrivals guidance, and navigation within the facility.

Skills

Customer service

Communication skills

Attention to detail

Multitasking

HIPAA compliance

Computer skills

Education

High School Diploma or GED

Tools

Microsoft Office

Electronic Health Record (EHR)

Job description

Aurora Health Care in Milwaukee is seeking a Patient Access role to register patients, create initial electronic health records, and verify demographics and insurance. The position emphasizes accurate data capture, HIPAA compliance, and courteous patient service.

The role supports a fast-paced clinical team, handles co-pays and appointment coordination, and requires strong communication and organizational skills. Training is provided to navigate the EHR system and privacy practices.