Patient Access & Records Specialist

Aurora Health Care; Milwaukee (WI); On-site; USD 22,000 - 28,000; Full time

Job summary

Aurora Health Care is seeking a Registration Clerk to support patient check-in, data collection, and insurance verification in a fast-paced clinical setting. You will ensure accurate demographic and financial information is captured, and help patients understand their financial responsibilities while maintaining HIPAA compliance.

Responsibilities include creating the initial electronic health record, scheduling, and guiding patients through test preparations and facility directions, with a focus

Qualifications

• Strong customer service and interpersonal skills.
• Excellent attention to detail and accuracy in data entry.
• Ability to discuss financial information with patients professionally.
• Familiar with HIPAA and patient confidentiality requirements.

Responsibilities

• Create initial electronic health record foundations for patients.
• Check in and register patients; collect demographics and insurance details.
• Explain financial responsibilities and connect patients with Financial Advocates as needed.
• Ensure compliance with HIPAA, EMTALA and Medicare/insurance requirements.
• Schedule appointments and provide precise instructions and directions to patients.

Skills

Customer service

Attention to detail

Communication

Problem solving

Education

High School graduate

Tools

EPIC

Insurance verification tools

Microsoft Office

Job description

Aurora Health Care is seeking a Registration Clerk to support patient check-in, data collection, and insurance verification in a fast-paced clinical setting. You will ensure accurate demographic and financial information is captured, and help patients understand their financial responsibilities while maintaining HIPAA compliance.

Responsibilities include creating the initial electronic health record, scheduling, and guiding patients through test preparations and facility directions, with a focus