Evening Patient Access & Registration Specialist

Hugh Chatham Health; Milwaukee (WI); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

Advocate Health is seeking a Patient Service Representative to join the revenue cycle team in Wisconsin. The role involves checking in patients, collecting demographics and insurance details, and collecting co-pays. A patient-focused, accurate approach is essential.

Responsibilities include using EPIC EMR, verifying eligibility, and guiding patients through their financial responsibilities while maintaining HIPAA compliance in a fast-paced environment.

Qualifications

• High school diploma required.
• Experience in healthcare revenue cycle or registration is not required.
• Strong attention to detail and accuracy in data capture.

Responsibilities

• Register patients and verify demographic/insurance information.
• Collect co-pays and explain patient financial responsibilities.
• Maintain HIPAA compliance and protect patient information.
• Provide excellent customer service and assist patients with inquiries.

Skills

Customer service

Attention to detail

HIPAA compliance

Communication skills

Problem solving

Education

High School Graduate

Tools

EPIC EMR

Insurance verification tools

Microsoft Office

Job description

Advocate Health is seeking a Patient Service Representative to join the revenue cycle team in Wisconsin. The role involves checking in patients, collecting demographics and insurance details, and collecting co-pays. A patient-focused, accurate approach is essential.

Responsibilities include using EPIC EMR, verifying eligibility, and guiding patients through their financial responsibilities while maintaining HIPAA compliance in a fast-paced environment.