Patient Access & Registration Specialist

aah; Milwaukee (WI); On-site; USD 28,000 - 41,000; Full time

Job summary

Advocate Health in Wisconsin seeks a Registration Specialist to join the Immediate Care team. You will create the initial electronic health record and serve as the first point of contact for patients, collecting demographics, insurance data, and co-pays.

You will explain financial responsibilities, assist with payments, ensure HIPAA compliance, and support the clinical team with accurate data entry. Strong customer service and communication are essential in a fast-paced environment.

Qualifications

• Demonstrate the Advocate Health purpose, values and behaviors.
• Excellent customer service skills in a variety of situations.
• Ability to work in a high-stress area and multitask with interruptions.
• Strong written and verbal communication; interpersonal abilities.

Responsibilities

• Creates the initial electronic health record for the patient medical record.
• Registers patients, verifies demographics and insurance information; collects co-pays.
• Explains financial obligations and refers to Financial Advocates as needed.
• Maintains HIPAA compliance and protects patient privacy.
• Schedules appointments and coordinates follow-up visits and portal education.

Skills

Customer service

Communication

Multitasking

HIPAA compliance

Problem solving

Education

High School Diploma or GED

Job description

Advocate Health in Wisconsin seeks a Registration Specialist to join the Immediate Care team. You will create the initial electronic health record and serve as the first point of contact for patients, collecting demographics, insurance data, and co-pays.

You will explain financial responsibilities, assist with payments, ensure HIPAA compliance, and support the clinical team with accurate data entry. Strong customer service and communication are essential in a fast-paced environment.