Patient Access & Registration Specialist

Miami Neuroscience Institute Baptist Health South Florida; Miami (FL); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Miami Neuroscience Institute Baptist Health South Florida is seeking a Customer Service professional to greet patients, collect demographic and financial information, and schedule or register services. This role emphasizes courtesy, accuracy, and confidentiality in a fast-paced setting.

Responsibilities include verifying payer information, obtaining authorizations, and communicating with departments to resolve issues while supporting patients and families with on-call shifts as needed.

Qualifications

• 1-3 years customer service experience.
• Medical or healthcare office experience preferred.
• Fluent in Spanish preferred.

Responsibilities

• Greet patients and families in person or by phone.
• Obtain demographic, payer, financial and medical information to schedule/register patients.
• Obtain authorizations/referrals and collect payments as required.
• Verify third party payer information and communicate with departments to resolve issues.

Skills

Customer service

Microsoft Office

Verbal communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Miami Neuroscience Institute Baptist Health South Florida is seeking a Customer Service professional to greet patients, collect demographic and financial information, and schedule or register services. This role emphasizes courtesy, accuracy, and confidentiality in a fast-paced setting.

Responsibilities include verifying payer information, obtaining authorizations, and communicating with departments to resolve issues while supporting patients and families with on-call shifts as needed.