ER Registration & Patient Access Specialist

bannerhealth; Glendale (AZ); On-site; USD 32,000 - 52,000; Full time

Job summary

Banner Health is seeking a Patient Access Services Representative at the Glendale, AZ location. This role involves greeting patients, verifying insurance, collecting financial information, and ensuring accurate registration and documentation.

You will collaborate with clinical teams to optimize patient flow and satisfaction, using multitask capabilities in a fast-paced hospital setting. The position requires excellent communication and interpersonal skills, with preferred experience in patient

Qualifications

• High school diploma or GED required.
• Experience in customer service, patient-facing roles, or financial services preferred.
• Strong communication, interpersonal, and problem-solving skills.

Responsibilities

• Greet patients and verify insurance during registration.
• Input patient demographics into the EHR accurately.
• Explain financial responsibilities and assist with billing options.

Skills

Customer service

Interpersonal skills

Communication skills

Multitasking

Teamwork

Typing

Education

High school diploma or GED

Associate’s degree

Tools

Microsoft Office

Job description

Banner Health is seeking a Patient Access Services Representative at the Glendale, AZ location. This role involves greeting patients, verifying insurance, collecting financial information, and ensuring accurate registration and documentation.

You will collaborate with clinical teams to optimize patient flow and satisfaction, using multitask capabilities in a fast-paced hospital setting. The position requires excellent communication and interpersonal skills, with preferred experience in patient