Patient Access & Registration Specialist

Regional One Health; Memphis (TN); On-site; USD 31,000 - 42,000; Full time

Job summary

Regional One Health in Memphis seeks a patient access registrar to greet patients, verify registration, collect co-pays, and support both inpatient and outpatient services. You will scan insurance cards, confirm benefits, schedule follow-ups, and maintain confidentiality in accordance with HIPAA.

The role requires strong communication, accuracy, and ability to handle cash and end-of-day reconciliations. Minimum two years clerical or customer service experience; high school diploma or equivalent;

Qualifications

• Greet patients and verify/complete registration for inpatient and outpatient visits.
• Collect co-pays and operate cash drawer with end-of-day reconciliation as required.
• Scan insurance cards and ensure appropriate forms are signed and filed.
• Maintain patient confidentiality and comply with HIPAA and hospital policies.

Responsibilities

• Greet patients upon arrival and verify identity and demographic details.
• Complete and verify registration; perform benefit verification for current service date.
• Schedule follow-ups or referrals as directed by clinicians.
• Assist with check-out, including scheduling and referrals; route calls as needed.

Skills

Patient access

Registration

Cash handling

Communication

HIPAA compliance

Education

High School Diploma or Equivalent

Job description

Regional One Health in Memphis seeks a patient access registrar to greet patients, verify registration, collect co-pays, and support both inpatient and outpatient services. You will scan insurance cards, confirm benefits, schedule follow-ups, and maintain confidentiality in accordance with HIPAA.

The role requires strong communication, accuracy, and ability to handle cash and end-of-day reconciliations. Minimum two years clerical or customer service experience; high school diploma or equivalent;