Patient Access & Registration Specialist

SIOUX VALLEY MEMORIAL HOSPITAL ASSOCIATION; Cherokee (IA); Sur place; USD 32 000 - 46 000; Plein temps

Résumé du poste

Cherokee Regional Medical Center is seeking a Patient Access Representative to provide friendly, efficient service at registration. You will collect demographic and insurance information, review schedules, prepare estimates, and handle payments while ensuring regulatory compliance.

The role emphasizes patient communication, accuracy, and proficiency with basic office software in a fast-paced healthcare environment.

Qualifications

• High school diploma or GED required.
• Customer service experience in an office setting.
• Preferred: experience in a medical setting.
• Basic computer and data-entry skills.

Responsabilités

• Greet and assist patients warmly and professionally.
• Interview patients to collect reason for visit and insurance information.
• Review daily outpatient schedule for required paperwork.
• Prepare patient estimates and discuss them with patients during registration.
• Collect payments including estimates or co-pays.
• Complete tasks within daily work queues.

Connaissances

Customer service

Communication

Data entry

Typing

Office procedures

Problem solving

Formation

High school diploma or GED

Outils

EMR software

Office suite

Internet & email

Description du poste

Cherokee Regional Medical Center is seeking a Patient Access Representative to provide friendly, efficient service at registration. You will collect demographic and insurance information, review schedules, prepare estimates, and handle payments while ensuring regulatory compliance.

The role emphasizes patient communication, accuracy, and proficiency with basic office software in a fast-paced healthcare environment.