Patient Access & Registration Specialist

CommonSpirit Health; Los Angeles (CA); On-site; USD 36,000 - 45,000; Full time

Job summary

CommonSpirit Health's California Hospital Medical Center in Los Angeles seeks a Patient Registration Representative to deliver a positive patient experience during registration, verify insurance, collect demographics, and explain hospital policies to families.

The role requires meticulous data entry, accurate patient identification, and adherence to CMS billing requirements to support patient satisfaction and reimbursement.

Qualifications

• Minimum 1 year of experience in hospital Patient Registration or related roles.
• Ability to verify insurance and determine financial liability.
• Excellent customer service and communication.
• Fire Safety training within 90 days.

Responsibilities

• Keeps up-to-date knowledge of registration requirements for Main Admitting, OP Registration, ED Registration, Maternity and Rehabilitation units.
• Ensures complete, accurate and timely entry of demographic information into the ADT system at registration.
• Identifies patients to prevent duplicate medical record numbers.
• Reviews assigned accounts for accuracy and required documentation completeness.
• Meets CMS billing requirements for MSP, MSP notices, Observation Notice, and related regulatory documentation.

Skills

Customer service

Attention to detail

Communication

Job description

CommonSpirit Health's California Hospital Medical Center in Los Angeles seeks a Patient Registration Representative to deliver a positive patient experience during registration, verify insurance, collect demographics, and explain hospital policies to families.

The role requires meticulous data entry, accurate patient identification, and adherence to CMS billing requirements to support patient satisfaction and reimbursement.