Patient Access & Registration Specialist

CommonSpirit Health; Santa Maria (CA); On-site; USD 34,000 - 43,000; Full time

Job summary

Dignity Health - Marian Regional Medical Center in Santa Maria, CA is seeking a Patient Registration Representative to ensure a positive patient experience during registration. You will identify patients, collect demographics, verify insurance, determine financial liability, and explain hospital policies and patient rights to families.

The role requires meticulous data accuracy, strong communication, and adherence to HIPAA and regulatory guidelines.

Qualifications

• High School diploma or GED is required with 1 year of experience in hospital patient registration or related roles.
• Experience in collecting demographics, insurance verification, and financial data is preferred.
• Strong communication and accuracy in data entry are essential.

Responsibilities

• Register patients and collect accurate demographics and insurance information.
• Verify benefits and determine patient financial liability at registration.
• Explain hospital policies and patient rights to families.
• Enter data accurately into the ADT system and ensure no duplicate MRNs.
• Collect signatures and provide patient handouts (Rights,HIPAA, directives).
• Escalate accounts per department policy and ensure regulatory compliance.
• Document all conversations and details regarding payments and arrangements.
• Follow EMTALA-compliant registration steps for ED and L&D areas.

Skills

Customer service

Data entry

Attention to detail

Communication

Education

High School Diploma or GED

Tools

ADT system

Job description

Dignity Health - Marian Regional Medical Center in Santa Maria, CA is seeking a Patient Registration Representative to ensure a positive patient experience during registration. You will identify patients, collect demographics, verify insurance, determine financial liability, and explain hospital policies and patient rights to families.

The role requires meticulous data accuracy, strong communication, and adherence to HIPAA and regulatory guidelines.