Patient Access & Registration Specialist

Dignity Health; San Luis Obispo (CA); On-site; USD 26,000 - 43,000; Full time

Job summary

Dignity Health - French Hospital Medical Center in San Luis Obispo, CA seeks a Patient Registration Representative to provide a positive patient experience during registration while collecting demographics, verifying insurance, and explaining hospital policies.

The ideal candidate will possess strong customer service, attention to detail in data/insurance, and excellent communication to support patient satisfaction and reimbursement.

Qualifications

• Excellent customer service skills and professionalism.
• Meticulous attention to data accuracy, insurance verification, and demographic entry.
• Strong communication abilities to explain hospital policies and patient rights.

Responsibilities

• Identify patients and collect accurate demographics.
• Verify insurance and determine/collect financial liability.
• Explain hospital policies and patient rights to families.
• Enter demographic information into the ADT system accurately and timely.
• Review accounts for accuracy and required documentation.
• Meet CMS billing requirements and document in the hospital information system.

Skills

Customer service

Attention to detail

Communication

Education

High School Graduate General Studies

High School GED General Studies

Job description

Dignity Health - French Hospital Medical Center in San Luis Obispo, CA seeks a Patient Registration Representative to provide a positive patient experience during registration while collecting demographics, verifying insurance, and explaining hospital policies.

The ideal candidate will possess strong customer service, attention to detail in data/insurance, and excellent communication to support patient satisfaction and reimbursement.