Patient Access & Registration Specialist

CommonSpirit Health; Bakersfield (CA); On-site; USD 71,635,000 - 89,974,000; Full time

Job summary

CommonSpirit Health is seeking a Patient Registration Representative in Bakersfield, CA to ensure a positive patient experience during registration. You will identify patients, collect accurate demographics, verify insurance, and explain hospital policies and patient rights to families.

You will also handle registration across departments, entry accuracy in the ADT system, and compliance with HIPAA, EMTALA, and related requirements, supporting timely reimbursement and patient satisfaction.

Qualifications

• Excellent customer service skills with a focus on patient experience.
• Strong data accuracy and attention to detail in demographic and insurance data entry.
• Clear and effective communication with patients and families.

Responsibilities

• Register patients at admission, EMS, or ED with accurate demographics and required signatures.
• Verify insurance benefits and collect applicable patient liabilities at registration.
• Document verification details in the ADT system and ensure complete regulatory paperwork.

Skills

Customer service

Attention to detail

Communication

Education

High School Diploma or GED

Job description

CommonSpirit Health is seeking a Patient Registration Representative in Bakersfield, CA to ensure a positive patient experience during registration. You will identify patients, collect accurate demographics, verify insurance, and explain hospital policies and patient rights to families.

You will also handle registration across departments, entry accuracy in the ADT system, and compliance with HIPAA, EMTALA, and related requirements, supporting timely reimbursement and patient satisfaction.