Patient Access & Registration Specialist

Advocate Health; Lake Geneva (WI); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Advocate Health seeks a detail‑oriented frontline coordinator to create the initial electronic health record and register patients. You will collect demographics, verify insurance, discuss financial obligations, and maintain HIPAA compliance while delivering excellent customer service and guiding patients on the portal.

You will support scheduling, test preparations, and follow‑up communications, contributing to a smooth patient experience in a fast‑paced environment.

Qualifikationen

• High school diploma or GED required.
• Ability to manage high-volume, multi-tasked work in a fast-paced environment.
• Demonstrated attention to detail and accuracy.

Aufgaben

• Create the initial electronic health record for patients.
• Check in and register patients; collect demographics and insurance information.
• Explain insurance basics and discuss financial obligations with patients.
• Maintain confidentiality per HIPAA and related regulations.
• Schedule appointments and respond to patient needs; assist with the patient portal.

Kenntnisse

Customer service

Attention to detail

Communication skills

Problem solving

HIPAA/compliance awareness

Typing speed

Microsoft Office

EHR navigation

Ausbildung

High School Diploma or GED

Tools

Electronic health record system (EHR)

Microsoft Office

Jobbeschreibung

Advocate Health seeks a detail‑oriented frontline coordinator to create the initial electronic health record and register patients. You will collect demographics, verify insurance, discuss financial obligations, and maintain HIPAA compliance while delivering excellent customer service and guiding patients on the portal.

You will support scheduling, test preparations, and follow‑up communications, contributing to a smooth patient experience in a fast‑paced environment.