Patient Access Specialist - Epic Registration & Billing

FMOL Health; Lafayette (LA); On-site; USD 28,000 - 36,000; Full time

Job summary

FMOL Health is seeking a clinic front desk professional to register patients in the EMR, verify insurance, and collect payments, ensuring a best-in-class patient experience.

You will follow established guidelines, work under supervision, and maintain accurate records in Epic while coordinating with clinicians to support smooth patient flow.

6 months of customer service/front desk experience preferred; a High School Diploma or Equivalent required.

Qualifications

• 6 months experience in a customer service/front desk role.
• Bachelor's degree may substitute for experience.
• High School Diploma or Equivalent.

Responsibilities

• Register patients in the EMR and verify insurance information.
• Explain charges and collect payments to establish patient liability.
• Maintain accurate patient records and scheduling in the clinic system.
• Coordinate with physicians and nursing staff to ensure timely referrals.
• Support smooth patient flow and adhere to clinic guidelines.

Skills

Customer service

Front desk

Multi-tasking

Critical thinking

Communication

Education

High School Diploma or Equivalent

Tools

Epic

Job description

FMOL Health is seeking a clinic front desk professional to register patients in the EMR, verify insurance, and collect payments, ensuring a best-in-class patient experience.

You will follow established guidelines, work under supervision, and maintain accurate records in Epic while coordinating with clinicians to support smooth patient flow.

6 months of customer service/front desk experience preferred; a High School Diploma or Equivalent required.