Patient Access & Registration Specialist

Charleston Area Medical Center; Kingwood (WV); On-site; USD 19,000 - 25,000; Full time

Job summary

Preston Memorial Hospital is seeking a Registration Representative for Addiction Services & Programs. You will greet patients, complete the full registration, and support daily clinic operations to ensure smooth patient flow and accurate billing.

Responsibilities include verifying demographics and insurance, scheduling appointments, handling phone calls, coordinating care tasks, and delivering courteous, professional service in a patient-centered environment at Preston Memorial Hospital.

Qualifications

• High School Diploma or GED required.
• Strong communication and customer service skills.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Accurately obtains, verifies, and enters patient demographics, insurance, and financial information.
• Schedules, reschedules, and cancels appointments; may perform reminder calls.
• Verifies insurance eligibility and obtains authorizations when applicable.
• Provides courteous, respectful service to patients and families.
• Answers phones and supports clinic operations to improve patient flow.
• Coordinates care tasks including medical records routing and document handling.

Skills

Organizational skills

Attention to detail

Communication

Customer service

Multi-tasking

Education

High School Diploma or GED

Job description

Preston Memorial Hospital is seeking a Registration Representative for Addiction Services & Programs. You will greet patients, complete the full registration, and support daily clinic operations to ensure smooth patient flow and accurate billing.

Responsibilities include verifying demographics and insurance, scheduling appointments, handling phone calls, coordinating care tasks, and delivering courteous, professional service in a patient-centered environment at Preston Memorial Hospital.