Patient Access & Registration Specialist

Kingman Regional Medical Center; Kingman (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Kingman Regional Medical Center is seeking a Patient Access Representative to support patient registration, benefits verification, copay collection, and data entry on-site. You will handle preregistration, enrollment, discharge processes, and daily cash balancing, while assisting patients and staff.

The role requires strong multitasking and communication skills, experience in healthcare registration or billing, and a high school diploma.

Qualifications

• Demonstrates ability to multitask, prioritize appropriately, and manage time efficiently.
• Effective oral and interpersonal communication skills.
• Ability to utilize phone, computer hardware and various software programs, fax, scanner.
• Education: High School Diploma or equivalent.
• Experience: PAR—minimum 1 year in customer service/office; Lead PAR—1 year in healthcare registration or billing.
• Certification: American Heart Association BLS.

Responsibilities

• Provides excellent customer service and contributes to patient satisfaction.
• Fields calls and directs inquiries from patients and staff.
• Refer accounts to financial counselors for explanations, authorizations, and payment options.
• Balance daily cash and assist with cash handling and reporting in the EHR system.
• Preregister, register, schedule, reschedule, and discharge patients per guidelines.
• Obtain pre-authorizations from third-party payers when needed.

Skills

Multitask

Communication

Tech resources

Education

High School Diploma

Tools

Phone systems

Office software

Fax/Scanner

Job description

Kingman Regional Medical Center is seeking a Patient Access Representative to support patient registration, benefits verification, copay collection, and data entry on-site. You will handle preregistration, enrollment, discharge processes, and daily cash balancing, while assisting patients and staff.

The role requires strong multitasking and communication skills, experience in healthcare registration or billing, and a high school diploma.