Patient Access & Registration Specialist

College of Pastoral Supervision and Psychotherapy; Pinehurst (NC); On-site; USD 17,908 - 24,796; Full time

Job summary

FirstHealth of the Carolinas is seeking a friendly, detail‑oriented patient registrar to join our front desk in Pinehurst, NC. You will register patients, verify insurance, update demographics, and maintain a customer‑centered approach with both patients and medical staff.

This role requires clear communication, the ability to juggle multiple tasks, accurate typing (minimum 35 wpm), and a commitment to excellent service. Shifts include days, evenings, weekends, and holidays.

Qualifications

• High school diploma or GED required.
• Understanding of medical terminology.
• Two years of experience in a medical‑related field preferred.
• Bilingual skills preferred.
• Strong verbal communication skills.
• Ability to manage multiple tasks effectively.
• Proficient in typing (minimum 35 wpm) and computer literate.
• Commitment to excellent customer service.

Responsibilities

• Register patients accurately and efficiently.
• Verify insurance.
• Demographic verification: ensure all patient information is up to date.
• Maintain a customer‑centric approach with patients and medical staff.
• Provide clear and effective communication with patients and medical staff.
• Administrative duties: manage multiple tasks, documentation, and follow-ups.
• Telephone patient registration, preparation, and scanning of medical records. Shifts include days, evenings, weekends, and holidays.

Skills

Strong verbal communication

Multitasking

Typing 35 wpm

Customer service

Education

High school diploma or GED

Job description

FirstHealth of the Carolinas is seeking a friendly, detail‑oriented patient registrar to join our front desk in Pinehurst, NC. You will register patients, verify insurance, update demographics, and maintain a customer‑centered approach with both patients and medical staff.

This role requires clear communication, the ability to juggle multiple tasks, accurate typing (minimum 35 wpm), and a commitment to excellent service. Shifts include days, evenings, weekends, and holidays.