Patient Access & Registration Specialist

RowanEDC Partnership; Kannapolis (NC); On-site; USD 29,000 - 43,000; Part time

Job summary

Advocate Health in Kannapolis, NC is seeking a Part-time Patient Access/Registration team member for the Enterprise Revenue Cycle department. This role focuses on patient registration, insurance verification, and accurate data entry to support timely payments and compliant care.

The position requires high school graduation, strong customer service and HIPAA knowledge, and the ability to work in a fast-paced environment with detailed data handling.

Qualifications

• Demonstrates professional customer service in a high-stress healthcare setting.
• Knowledge of HIPAA and patient privacy requirements.
• Ability to multitask and manage high workloads with accuracy.

Responsibilities

• Creates initial electronic health records to foundation of patient care and billing.
• Checks in and registers patients; collects demographic and insurance info.
• Explains coverage to patients and refers to Financial Advocates when needed.
• Ensures compliance with HIPAA, EMTALA, and other regulations.
• Schedules appointments and communicates test prep and arrival details.
• Provides welcoming, professional service and handles calls and messages.
• Monitors EHR work queues and follows department procedures.

Skills

Customer service

HIPAA compliance

Multitasking

Attention to detail

Education

High School Diploma

Tools

EPIC EMR

Microsoft Office

Job description

Advocate Health in Kannapolis, NC is seeking a Part-time Patient Access/Registration team member for the Enterprise Revenue Cycle department. This role focuses on patient registration, insurance verification, and accurate data entry to support timely payments and compliant care.

The position requires high school graduation, strong customer service and HIPAA knowledge, and the ability to work in a fast-paced environment with detailed data handling.