Patient Access & Registration Specialist

Advocate Health Care; Kannapolis (NC); Sur place; USD 29 000 - 43 000; Temps partiel

Résumé du poste

Advocate Health Care in Kannapolis, NC is seeking a part-time Registration Clerk to support patient intake and billing processes. You will create initial electronic health records, verify demographics and insurance details, and collect co-pays while maintaining HIPAA compliance.

The role requires strong customer service, clear communication, and the ability to manage high volumes in a busy environment. Training and support are provided to ensure accuracy and efficiency.

Qualifications

• High School diploma or equivalent.
• Knowledge of HIPAA and patient privacy.
• Experience with insurance verification/eligibility tools.
• Ability to work in a fast-paced environment with interruptions.
• Strong attention to detail and accuracy.
• Excellent customer service and communication skills.

Responsabilités

• Create the initial electronic health record for patients.
• Register patients and verify demographic, insurance, and payment info.
• Explain insurance and payment responsibilities to patients.
• Discuss financial obligations and refer to Financial Advocates.
• Maintain HIPAA-compliant handling of patient information.
• Operate EHR work queues and support scheduling needs.

Connaissances

HIPAA compliance

Insurance verification

EPIC EMR

Customer service

Communication

Attention to detail

Cash handling

Multitasking

Office software

Scheduling/Registration knowledge

Formation

High School graduate

Outils

EPIC EMR

Microsoft Office

Description du poste

Advocate Health Care in Kannapolis, NC is seeking a part-time Registration Clerk to support patient intake and billing processes. You will create initial electronic health records, verify demographics and insurance details, and collect co-pays while maintaining HIPAA compliance.

The role requires strong customer service, clear communication, and the ability to manage high volumes in a busy environment. Training and support are provided to ensure accuracy and efficiency.