Patient Access & Registration Specialist

Advocate Health; Davidson (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

Advocate Health in Davidson, NC is seeking a detail-oriented Patient Access Clerk to support front-line registration and billing processes. You will create the initial electronic health record, verify demographics, insurance information, and collect co-pays while upholding HIPAA and patient privacy.

As part of a fast-paced healthcare team, you will communicate clearly with patients and staff, schedule appointments, answer questions, and help coordinate referrals and financial counseling as

Qualifications

• HIPAA compliance knowledge and patient privacy.
• Ability to work in a high-stress, fast-paced environment with interruptions.
• Excellent communication with patients and staff; professional demeanor.
• Strong attention to detail to ensure accuracy of patient data and billing info.
• Knowledge of insurance basics and financial discussions with patients.

Responsibilities

• Create the initial electronic health record foundation for the patient chart.
• Check in and register patients; collect demographics, insurance, and co-pays.
• Explain financial responsibilities and refer to Financial Advocates when needed.
• Maintain HIPAA compliance and adhere to regulatory requirements.
• Schedule appointments and provide test preparation and arrival guidance.
• Respond to routine inquiries and assist patients and visitors with needs.

Skills

Customer service

Attention to detail

Communication skills

Multitasking

Organizational skills

Problem solving

HIPAA awareness

Education

High School Diploma

Tools

EPIC EMR

Microsoft Office

Insurance verification tools

Phone system

Job description

Advocate Health in Davidson, NC is seeking a detail-oriented Patient Access Clerk to support front-line registration and billing processes. You will create the initial electronic health record, verify demographics, insurance information, and collect co-pays while upholding HIPAA and patient privacy.

As part of a fast-paced healthcare team, you will communicate clearly with patients and staff, schedule appointments, answer questions, and help coordinate referrals and financial counseling as