Patient Access & Registration Specialist

Henry Ford Health; Jackson (MI); On-site; USD 30,000 - 42,000; Full time

Job summary

Henry Ford Health is seeking a patient registration associate in Jackson, MI. Under supervision, you will manage new patient registrations, verify insurance eligibility, and handle preregistration and cash collections, acting as the welcoming front door for callers and visitors.

Ideal candidates have a high school diploma or GED and a year of related hospital registration experience, with EPIC training and Microsoft Office proficiency highly regarded.

Qualifications

• High school diploma or GED required.
• 1 year of patient admitting/registration experience preferred.
• EPIC training/experience preferred; insurance payor systems experience preferred.
• ICD-10 terminology experience preferred; strong computer skills required.
• Able to meet customer service standards over the phone, in person, and in writing.

Responsibilities

• Register new patients and verify insurance eligibility.
• Assist with preregistration, reception, and cash collections.
• Serve as welcoming front door for callers and build patient trust.

Skills

Customer service

Communication

Telephone etiquette

Computer skills

Education

High school diploma or G.E.D.

Tools

EPIC

Microsoft Office

Job description

Henry Ford Health is seeking a patient registration associate in Jackson, MI. Under supervision, you will manage new patient registrations, verify insurance eligibility, and handle preregistration and cash collections, acting as the welcoming front door for callers and visitors.

Ideal candidates have a high school diploma or GED and a year of related hospital registration experience, with EPIC training and Microsoft Office proficiency highly regarded.