Patient Access & Registration Specialist

Healthier Mississippi People LLC; Jackson (MS); On-site; USD 28,000 - 36,000; Full time

Job summary

Healthier Mississippi People LLC seeks a Patient Access Representative to greet patients and verify insurance, register for services, and handle payments. The role emphasizes accurate data entry in the EMR and maintaining confidentiality, with patient flow coordination across departments.

Success requires strong communication, organizational skills, and knowledge of payer guidelines. This position supports a welcoming, compliant patient experience and may involve cross-training in related

Qualifications

• High school diploma or GED required.
• Strong communication and customer service skills.
• Ability to verify insurance and collect payments.
• Familiarity with EMR systems and data entry.
• Understanding payer guidelines and confidentiality requirements.

Responsibilities

• Greet and assist patients, families, and visitors with professionalism and empathy.
• Register patients with accurate demographic, insurance and financial details.
• Obtain signatures on consent and privacy forms; ensure compliance.
• Verify insurance eligibility and update records accordingly.
• Collect co-pays, deductibles, or deposits and explain financial assistance options.
• Maintain accurate patient data in the EMR and registration systems.
• Respond to inquiries with sensitivity to diverse situations.
• Stay informed on payer guidelines and hospital policies.
• Support training and cross-cover other Patient Access areas when needed.
• Duties may be added or changed by management.

Skills

Customer service

Communication

Confidentiality

Payer guidelines

Data entry

Analytical skills

Organizational skills

Attention to detail

Education

High school diploma / GED

Tools

EMR systems

Microsoft Word

Excel

Job description

Healthier Mississippi People LLC seeks a Patient Access Representative to greet patients and verify insurance, register for services, and handle payments. The role emphasizes accurate data entry in the EMR and maintaining confidentiality, with patient flow coordination across departments.

Success requires strong communication, organizational skills, and knowledge of payer guidelines. This position supports a welcoming, compliant patient experience and may involve cross-training in related