Patient Access & Registration Specialist

Memorial Health System; Gulfport (MS); On-site; USD 27,000 - 42,000; Full time

Job summary

Memorial Health System in Gulfport, MS, is seeking an Access Representative - Patient Registration. The role focuses on securing valid data for medical records, verifying insurance benefits, performing precertification, securing deposits, and guiding patients and payors through hospital services and billing processes.

Responsibilities include coordinating daily operations, assisting with referrals to Financial Assistance programs, communicating with care teams, handling inquiries, and ensuring

Qualifications

• One year of clerical experience preferred, especially in admissions or billing.
• Experience delivering customer service in healthcare settings is preferred.

Responsibilities

• Coordinate day-to-day operations for a designated patient population.
• Communicate patient needs to the appropriate health care provider.
• Screen for Financial Assistance Program referrals and government agencies.
• Collaborate with Care Team to support business goals and patient satisfaction.
• Answer phones and route messages accurately and promptly.
• Orient patients to unit, visiting hours, and policies.
• Obtain and verify precertifications as payor requirements.
• Maintain and balance cash drawer and perform billing related tasks.
• Ensure communication to staff to meet patient/unit needs.

Skills

Customer service

Education

High school diploma or GED

Job description

Memorial Health System in Gulfport, MS, is seeking an Access Representative - Patient Registration. The role focuses on securing valid data for medical records, verifying insurance benefits, performing precertification, securing deposits, and guiding patients and payors through hospital services and billing processes.

Responsibilities include coordinating daily operations, assisting with referrals to Financial Assistance programs, communicating with care teams, handling inquiries, and ensuring